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Director of Account Management
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-85756993

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  Job posted:   Tue Mar 13, 2018
  Distance to work:   ? miles
  1 Views, 0 Applications  
Director of Account Management
DESCRIPTION POSITION SUMMARY: The Director of Account Management and Training has the overall responsibility for providing a best in class client onboarding and support experience for Registration and Title Solutions RTS clients. Ultimately responsible for client retention. Will be held accountable to a client retention goal. Manage through a team of Client Training Managers responsible for onsite and web based product training and implementation nationwide. Responsible for creating, implementing, and managing a client support model. This role is highly critical in support of overall client retention. The Director of Account Management & Training will maintain strong internal relationships with cross functional leaders in order to secure the resources and investment needed to drive client success. Responsible for conducting account planning, identifying & managing account lifecycle and setting & executing client strategy to drive greater share of wallet while providing a superior client experience. The end result for RTS is a deeper relationship with our clients as a trusted partner, an increased solutions footprint and the positioning of Cox Automotive as a provider of unprecedented value in the marketplace. Employer's Job# 180975-Des MoinesPlease visit job URL for more information about this opening and to view EOE statement.

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